Shipping & Delivery Policy

At lootzo, we strive to ensure that your orders are processed and delivered in a timely manner. Please read our shipping and delivery policy to understand how we handle your shipments.

1. Order Processing

Processing Time:
All orders are processed within 1–4 business days.

Estimated Delivery Time:

Location Minimum Delivery           Time Maximum Delivery Time

Within India

7-10 business days 10 business days
     

Please Note:

  • Delivery times may vary during high-demand periods or due to unforeseen circumstances like weather or customs delays.

  • You will receive a confirmation email with tracking information once your order is shipped.

  • If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you if there will be a significant delay.Orders are processed within 24-48 hours after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking details once your order is shipped.

2. Shipping Methods & Delivery Time

We offer multipple shipping options.

Delivery times may be affected by unforeseen delays such as weather conditions, carrier delays, or customs inspections.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on your location and chosen shipping method.
  • Free shipping may be available conditionally.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order through our website or the carrier’s website.

5. Undeliverable Packages

  • If a package is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply for reshipment.

6. Lost or Damaged Shipments

  • If your order is lost in transit, please contact us at icai.shona.icai@gmail.com.
  • If your package arrives damaged, please contact us at icai.shona.icai@gmail.com.

7. International Shipping

  • Customers are responsible for any applicable customs duties, taxes, or import fees.
  • Customs processing may cause additional delays beyond our control.

8. Contact Us

For any shipping-related inquiries, please reach out to us at icai.shona.icai@gmail.com.

Thank you for shopping with lootzo! 🚀